For ages 21 and above

fb88 Responsible Gambling —
Stay Safe, Set Your Limits

Gambling is for fun — not for stress. fb88 wants every player to enjoy themselves within their own means and time. On this page we discuss how you can set your own gambling limits and find support when needed.

For persons aged 21 years or older only

Our commitment — player protection is the highest priority

fb88 is committed to building a safe environment for players in Bangladesh. We believe that betting or playing casino games is healthy entertainment only when it is controlled and voluntary. If someone starts to feel more anxiety than enjoyment while playing, that is a signal that it is time to reconsider their limits.

To learn more about how our platform operates, read about fb88 and how it works. Also, make sure to read our Terms and Conditions to understand the terms of using your account.

No one under 21 years of age may open an account or place bets at fb88. This rule is strictly enforced. To protect minors, parents are advised to apply the necessary access controls on devices or accounts used by younger members of the household.

Important: Gambling is a risky activity. There is no guarantee of recovering lost money. Never bet with borrowed money, savings, or funds needed by your family. Set your budget before playing and stick to it.

Set your own limits — self-control tools

fb88 offers players several tools to manage the amount they play and the time they spend. Using these, you can decide for yourself how much you want to play.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period.

Set it yourself

Session Time Limit

You will receive an automatic alert if you play beyond a set duration. You can set a daily time limit on how long you play.

Time control

Account Break

If you want to take a short break, you can temporarily close your account for anywhere from 24 hours to several weeks. You will not be able to log in during the break.

Temporary break

Self-Exclusion

If you want to stop playing for an extended period, apply for self-exclusion. You can close your account for 6 months to 5 years, or permanently. Your account cannot be reactivated during this period.

Long-term protection

Betting History Review

You can view your betting history, win/loss records, and spending details at any time. This helps you stay aware of your own habits.

Transparency

Contact Support

If you need help activating any tool or setting a limit, contact our 24/7 live chat or email. Support is available in Bengali.

24/7 support

More about self-exclusion

Self-exclusion is a step where you voluntarily request to stop playing at fb88. Once activated, you will not be able to log in to your account or place any bets for the specified period. Requests to end the exclusion before the period is up will not be accepted. Contact our live chat or email support directly about this — we will help you complete the process.

Warning signs of problem gambling

If any of the following signs appear in your behavior, stop and seek help.

  • You are placing increasingly larger bets to try to recover lost money, thinking "I will win this time" each time.
  • You are betting with money meant for household expenses or savings, or taking out loans to gamble.
  • You want to stop gambling but cannot — you feel restless or anxious when you try to quit.
  • You are hiding your gambling from family or friends, or lying about it.
  • You are spending more time gambling while neglecting work, studies, or family responsibilities.
  • You are using gambling as a way to cope with stress, loneliness, or depression.
  • When you cannot gamble, you feel angry, irritable, or have trouble sleeping.

These signs are not a sign of weakness — they are signals of a real problem that can be addressed with help. The sooner you seek assistance, the easier it will be to manage the situation. Visit our FAQ page for more answers on responsible gambling.

Where to find support

You do not have to carry this alone. Reach out through the following channels for help.

fb88 Support Team

fb88's live chat is active 24 hours a day, 7 days a week. You can communicate in Bengali or English. Contact our team for help with setting limits, self-exclusion, or any concerns. Support is also available by email.

Family and Friends

Tell a trusted family member or close friend about your problem. Support and encouragement from people close to you can often open the door to professional help. There is no shame in it — speaking honestly is the first step.

Professional Counseling Services

Consult with mental health professionals and counselors in Bangladesh. Addiction specialists, psychologists, or social workers can provide confidential support. Contact the mental health department at your local hospital or clinic.

Seeking help takes courage

Gambling addiction is a recognized health condition. It is not a lack of willpower — there are biological, psychological, and social factors behind it. With the right support, it is possible to overcome this problem. Read our Privacy Policy to learn about fb88's privacy practices — your information will be fully protected.

Practical tips for responsible gambling

Things to do before you play

  • Set a separate budget for gambling — an amount you can afford to lose without affecting your household.
  • Decide in advance how long you will play and stick to that time limit.
  • Avoid playing when you are emotionally unsettled, tired, or under the influence of alcohol.
  • Think of betting as entertainment, not as a way to earn money.

Things to avoid

  • Placing larger bets after a loss to try to recover — this is the most dangerous habit.
  • Spending large amounts of money without your family's knowledge.
  • Thinking any game is a "guaranteed win" — every bet carries the possibility of losing.
  • Continuing to play without sleep or skipping meals.

Protection of minors

Only persons aged 21 or above may open an account and play at fb88. Age is verified at registration and proof of identity may be requested if needed.

Our advice to parents:

  • Keep your personal devices protected with a password or PIN.
  • Have an open conversation with your children about online betting.
  • Enable parental controls on shared family computers or phones.
  • Never share your fb88 account password with anyone else.
  • If you suspect your child is using an online gambling site, seek help immediately.

If we find an account belonging to a minor, we close it immediately and return any deposited funds.

Responsible Gambling — Frequently Asked Questions

Yes, after activating self-exclusion you can still withdraw any remaining balance in your account. However, the situation may vary depending on the terms of any active bonuses. Contact us via live chat or email for more details.

No. Reducing a deposit or session limit takes effect immediately. However, increasing a limit requires a waiting period — this is to protect you by reducing the chance of making impulsive decisions.

Not directly, as only the account holder can make these changes for account security reasons. However, if a family member is concerned about a loved one's gambling, they can contact our support team for guidance.

All types of betting and games carry the risk of losing money. RTP (Return to Player percentage) reflects a long-term average — it is not a guarantee that you will win. A higher RTP does not mean lower risk. The key to responsible gambling is staying within your set budget.

No. Even after the self-exclusion period ends, you must actively request to reactivate your account. This process takes some time — giving you the opportunity to reconsider your decision.

You can access the services of mental health specialists, counsellors, and psychologists in Bangladesh. Contact the mental health department of your nearest government hospital or a private counselling centre. Letting a trusted person close to you know is equally an important step.